Terms and Conditions

The information provided on this webpage may be amended from time to time. You need to review this webpage each time you use this Site.

1. BOOKINGS
E-Biz Travel is a internet company handling hotels reservation service via internet. We act as reservation agent for the sale of hotel rooms or packages.

2. BOOKING CONDITIONS
2.1 Any purchase made through the website, bookings have to be made in advance at least 7 days.
2.2 Your reservation might be on a request basis and final confirmation will be communicated to you as soon as possible.
2.3 For booking made less than 7 days prior to arrival, please submit your credit card details in order to guarantee your reservation. If no credit card details provided, booking will not be processed.
- Once booking is confirmed, we will automatic charge from your credit card details provided for total amount.
- If booking is not confirm, there will be no charge on your credit card for the processing fee at all
2.4 Arrival flight details and information are compulsory to secure the confirmed room reservations, as certain hotels will not entertain booking request otherwise, especially during peak seasons.
2.5 Once booking is reconfirm and payment is made, we will not accept name amendment.

3.CANCELLATION POLICY
3.1 If you have to cancel, amendment or no show, for whatever reason, one night room rate or whole duration booked in peak season as penalty will be charged after booking is reconfirm. Details of such conditions will be advised at the time of booking
3.2 The cancellation deadlines may also vary in certain destinations, depending on seasonality, hotel policy and prevailing conditions, such conditions will be communicated to you in advance, prior to acceptance of any booking confirmation.

4. PAYMENT
4.1 Full prepayment is required either by credit card (Visa, Master, JCB, Amex) or bank transfer.
4.2 Upon clearance of payment, hotel voucher will be issued and sent to you by email. Please print out a voucher and hand it over to hotel counter upon check-in.

Bank Transfer Details
Bank Siam Commercial Bank Public Company Limited
Account Name E-Biz Travel Co., Ltd.
Account No. 023-3-04118-4
Type of Account Current Account
Bank Address 1929 Rama IV Road, Lumpini, Pathumwan, Bangkok 10330
Branch Lumpini
After making bank transfer, please kindly inform the respective reservation staff by email and fax the bank slip to our Bangkok Office at +66 2246-1403.

Alternatively, prepayment can be made via credit card online secured form.

5. PRICES & VALIDITY
5.1 During peak season, certain hotels in various cities will require a guarantee of full payment for the whole duration booked. Details of such conditions will be advised at the time of booking.
5.2 Category of hotels as indicated by the number of asterisks serve as a guideline only and is based on facilities offered at hotels, and is subject to changes which are beyond our control.
5.3 In certain cities, rates may be higher than what is available locally at the time of arrival, due to communication and promotional costs involved in the marking of the hotels and E-Biz Travel shall not be accountable for any such differences.
5.4 Hotel room and other photographs shown in webpage may not be specific to the actual room occupied.

6. WARRANTY
6.1 E-Biz Travel is not liable for any injury, loss or damage the traveler suffers during in connection with the journey, nor for accommodation due to circumstances beyond E-Biz Travel's control.
6.2 E-Biz Travel shall in no way guarantee the quality or any aspect of the services of the hotel chosen by you.

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